Frequently Asked Questions on Academic Dress


Online Ordering of Academic Dress

Q1. How do I retrieve the academic dress order form?

The online ordering for the academic dress will commence on 15 March 2017. All attending graduands are required to place their orders for the academic dress via the Serangoon Broadway homepage. Click here.

Graduands may receive the academic dress order form in any one of the following ways:

  1. Request for the form from the Graduand Login page from the masthead found on all pages.
  2. Click on "Ordering of Academic Dress" found on the home page.
  3. Go to "Graduation Services" and select "Ordering of Academic Dress" on the left menu.

Q2. How do I know which academic dress to order?

The academic dress should correspond to the degree that you are graduating with. You may refer to the list of degree titles and their corresponding academic dresses here.

Q3. What if I am not sure of the ideal academic dress size for me?

You may first submit a rough estimate of your academic dress size based on the guidelines below. Upon collection, a fitting will be done to ensure the perfect fit for you. Please be assured that we have sufficient stock of different sizes to accommodate all graduands.


Gown Size:

Your Height/cm

154 and below

155 to 162

163 to 170

171 to 178

179 to 184

185 to 190

Above 190

Gown Size

XS

S

M

L

XL

2XL

3XL

Mortar Board Size:


Head Circumference/cm
(2.5cm above eyebrows)


52


53


54


55


56


57


58


59


60 & above

Mortar Board Size

7

8

8*

Bonnet Size:


Head Circumference/cm
(2.5cm above eyebrows)


<54


54-55


56-57


>57

Bonnet Size

S

M

L

XL

Q4. Can I come to try on my academic dress before submitting the academic dress order form?

We apologise that we are unable to accommodate this arrangement. You may wish to refer to the academic dress sizing guidelines for the ordering of the academic dress. However, please rest assured that a proper fitting will be done for you upon collection of the academic dress.

Q5. How do I know that Serangoon Broadway Studio has received my academic dress order form?

Upon successful submission of the academic dress order form, an acknowledgement email and a SMS will be sent to your given email address and mobile number. After the booking of your appointment for the academic dress collection, another acknowledgement email and SMS will be sent to your given email address and mobile number. Please do remember to print the acknowledgement email and bring it along with you when you collect your academic dress. If you are unable to print the form, kindly take down the acknowledgement number for reference.

Q6. Can I make changes to my academic dress order?

Yes, you can make changes to your academic dress order. After the submission of the academic dress order, please login into your account using your NRIC/FIN as your username and mobile number as your password.

Q7. What is included in the academic dress set?

There are three items included in the academic dress set – gown, hood and mortar board/bonnet.


Sale and Rental of Academic Dress

Q1. What are the charges for the purchase/rental of the academic dress?

The charges for the sale and rental of academic dress are as follows:

Type of Academic Dress

PURCHASE

 

RENTAL

Price*
$

Rental Price*
$

Refundable Deposit
$

Total Payable
(for Rental)
$

Bachelor Degrees

48.15

32.10

30.00

62.10

Bachelor of Medicine & Bachelor of Surgery

53.50

37.45

30.00

67.45

Bachelor Degrees (Yale-NUS)

171.20

133.75

100.00

233.75

Master Degrees

58.85

37.45

30.00

67.45

Master of Medicine

128.40

74.90

80.00

154.90

Master of Dental Surgery

Doctoral Degrees

128.40

74.90

80.00

154.90

Doctor of Medicine (Duke-NUS)

214.00

128.40

150.00

278.40

Doctor of Philosophy (Duke-PhD)

*Prices include 7% GST

Q2. Are the academic dresses new?

The academic dresses for purchase are new, while the academic dresses for rental are second-hand. Please note that all rental academic dresses are dry-cleaned before distribution.

Q3. Can I choose to purchase/rent individual items instead of a full set of academic dress?

We do not provide rental of individual items, it will be a full set.

For purchase of individual items, please see charges (inclusive of 7% GST) below:

Degree

Item

Purchase Price
$

Bachelor Degree

Gown

32.00

Hood

16.00

Mortar Board

16.00

Bachelor of Medicine & Bachelor of Surgery

Gown

38.00

Hood

16.00

Mortar Board

16.00

Bachelor Degrees (Yale-NUS)

Gown

45.00

Hood

28.00

Sash

100.00

Mortar Board

16.00

Master Degree

Gown

38.00

Hood

18.00

Mortar Board

16.00

Master of Medicine
Or
Master of Dental Surgery

Gown

85.00

Hood

30.00

Bonnet

45.00

Doctoral Degree

Gown

85.00

Hood

40.00

Bonnet

45.00

Doctor of Medicine (Duke-NUS) Or
Doctor of Philosophy (Duke-PhD)

Gown

160.00

Hood

55.00

Tam

50.00

Q4. How do I make payment?

Payment for the academic dress will be made upon collection. Payment can be made by cash, NETS, Visa or Master card.


Collection of Academic Dress and Commencement Invitation Package

Q1. When and where can I collect my academic dress?

There are several options for collection of the Academic Dress and Invitation Package.

  1. I am collecting in person myself
  2. Someone else is collecting in person for me
  3. I want the items delivered to me

All items should be checked at the point of collection or receipt and will be deemed to be in good condition once accepted at that point.  

  1. I am collecting in person myself

    Collection in person is only available according to the dates and venues listed here: 

    Dates

    Collection of Gown

    Collection of Invitation Package

    16 May to 21 Jun

    @ Serangoon Broadway Studio

    - Not available yet -

    22, 23 and 24 Jun

    @ MPSH1

    @ MPSH 1

    27 Jun to 2 Jul @ Serangoon Broadway Studio @ Serangoon Broadway Studio
    6 to 13 Jul

    @ University Cultural Centre
    Graduate Robing Room

    @ University Cultural Centre
    Graduate Robing Room

    The opening hours for collection at the different venues are as follows:

    Serangoon Broadway Studio

    Tuesdays - Sundays

    10.00am to 9.00pm
    Mondays Closed
    MPSH1

    22 Jun (Thu) and 23 Jun (Fri)

    10.00am to 8.00pm

    24 Jun (Sat) 10.00am to 6.00pm
    University Cultural Centre Graduate Robing Room

    6 Jul (Thu)

    9.30am to 10.30pm*

    7 - 13 Jul (Fri - Thu) 8.30am to 10.30pm*
    *The Graduate Robing Room will be closed during ceremonies.
  2. Someone else is collecting in person for me

    Please refer to the dates, times and venues for physical collection as above.

    Your representative will have to present the following items to collect on your behalf:

    1. Completed and signed Authorisation Form.  You may download the Authorisation Form here .
    2. A copy of the graduand’s Student Card/NRIC
    3. A copy of the representative’s NRIC
  3. I want the items delivered to me

    For graduands who opt for the academic dress and Commencement Invitation Package to be delivered, please submit the Delivery Service Form  to graduations@serangoonbroadway.com, with the subject title as “NUS Commencement 2017 – Delivery Service” before 15 June 2017.

    The delivery service will be at a charge of S$21.40, on top of the cost of the academic dress.

    Please note that the delivery service is only available within the main island of Singapore. Also, the delivery will only take place from 1 July 2017 to 5 July 2017.

Q2. I cannot collect my academic dress during the time frame given. Can I collect the academic dress earlier? Can I authorise somebody to collect on my behalf?

We are unable to accommodate to the early collection of the academic dress before 16 May 2017. However, there are two options available should graduands be unable to collect their academic dress during the time frame given.

Graduands may authorise a representative to collect the academic dress on their behalf, if they are unable to collect the academic dress personally. The representative will have to present the following items:

  1. Completed and signed Authorisation Form. You may download the Authorisation Form here.
  2. A copy of the graduand's Student Card/NRIC
  3. A copy of the representative's NRIC

Graduands may also opt for delivery of their academic dresses and Commencement Invitation Package. For graduands who opt for delivery, please submit the Delivery Service Form to graduations@serangoonbroadway.com, with the subject title as "NUS Commencement 2016 – Delivery Service" before 15 June 2017.

The delivery service will be at a charge of S$21.40, on top of the cost of the academic dress. Please note that the delivery service is only available within the main island of Singapore. Also, the delivery will only take place from 01 July 2017 to 05 July 2017.


Return of Academic Dress

Q1. When and where can I return my academic dress?

There are two options for the return of the academic dress.

  1. Return Immediately after Commencement Ceremony

    The academic dress can be returned immediately after the Commencement Ceremony at the Serangoon Broadway counter at UCC. The refundable deposit will be refunded in cash upon the return, if the academic dress is returned in good condition. The rental receipt and student card/NRIC is required for verification purposes.

  2. Return at Serangoon Broadway Studio

    Alternatively, the academic dress can be returned at Serangoon Broadway Studio from 06 July to 13 August 2017 (Closed on Mondays and National Day). The refundable deposit will be refunded in cash i f the academic dress is returned in good condition. The rental receipt and student card/NRIC is required for verification purposes.

    The refundable deposit will be forfeited if the academic dress is not returned to Serangoon Broadway Studio by 13 August 2017.

Q2. Can I authorise somebody to return on my behalf?

Graduands may authorise a representative to return the academic dress on their behalf, if they are unable to return the academic dress personally. The representative will have to present the following items:

  1. Completed and signed Authorisation Form. You may download the Authorisation Form here.
  2. A copy of the graduand's Student Card/NRIC
  3. A copy of the representative's NRIC

Q3. What are the charges for damaged academic dress?

The academic dress is considered to be damaged if there are cuttings/alterations of any kinds, burns, tears, rips in fabric, holes on velvet or satin, discolorations, irremovable stains, hot iron marks, scotch tape marks, damaged, missing buttons/tassel or dented mortar boards.

The replacement cost (inclusive of 7% GST) for the damaged academic dress is as follows:

Degree

Gown

Hood

Mortar Board /Bonnet

Bachelor Degrees

32.00

16.00

16.00

Bachelor of Medicine & Bachelor of Surgery

38.00

16.00

16.00


Bachelor Degrees (Yale-NUS)


45.00

28.00
(Graduates do not have to return the sash)


16.00

Master Degrees

38.00

18.00

16.00

Master of Medicine


85.00


30.00


45.00

Master of Dental Surgery

Doctoral Degrees

85.00

40.00

45.00

Doctor of Medicine (Duke-NUS)


160.00


55.00


50.00

Doctor of Philosophy (Duke-PhD)


Others

Q1. What should I wear under my academic dress?

Graduation ceremonies are formal ceremonies, thus it is important to be dressed appropriately. It is recommended for female graduands to put on a white/light-coloured shirt/blouse with skirt/pants and court shoes while male graduands should put on a long-sleeved white/light-coloured shirt with tie, dress pants and dress shoes. Please note that T-shirts, shorts, slippers or sandals are not allowed.

Q2. Can I wash and iron my academic dress?

It is advisable to only dry-clean the academic dress after use. Garment steamers are recommended should there be a need to remove wrinkles. If you prefer to use an iron, you can place a cloth between the academic dress and the iron. Low heat is also advised to prevent burn or iron marks.

If you have a question not covered here, please write in to graduations@serangoonbroadway.com.

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