Frequently Asked Questions on Academic Dress


Online Ordering of Academic Dress

Q1. How do I retrieve the academic dress order form?

The online ordering for the academic dress will commence on 1 March 2019. All attending graduands are required to place their orders for the academic dress via the Serangoon Broadway homepage.

Graduands may access the academic dress order form by clicking on [Login] at the top right-hand corner of the page.

Q2. How do I know which academic dress to order?

The academic dress should correspond to the degree that you are graduating with. You may refer to the list of degree titles and their corresponding academic dresses here.

Q3. What if I am not sure of the ideal academic dress size for me?

You may first submit a rough estimate of your academic dress size based on the guidelines below. Upon collection, a fitting will be done to ensure the perfect fit for you. Please be assured that the gown vendor have sufficient stock of different sizes to accommodate all graduands.


Gown Size:

Your Height/cm

154 and below

155 to 162

163 to 170

171 to 178

179 to 184

185 to 190

Above 190

Gown Size

XS

S

M

L

XL

2XL

3XL

Mortar Board Size:


Head Circumference/cm
(2.5cm above eyebrows)


52


53


54


55


56


57


58


59


60 & above

Mortar Board Size

7

8

8*

Bonnet Size:


Head Circumference/cm
(2.5cm above eyebrows)


<54


54-55


56-57


>57

Bonnet Size

S

M

L

XL

Q4. Can I come to try on my academic dress before submitting the academic dress order form?

The gown vendor is unable to accommodate this arrangement. You may wish to refer to the academic dress sizing guidelines for the ordering of the academic dress. However, please rest assured that a proper fitting will be done for you upon collection of the academic dress.

Q5. How do I know that Serangoon Broadway has received my academic dress order form?

Upon successful submission of the academic dress order form, an acknowledgement email will be sent to your given email address and mobile number. After the booking of your appointment for the academic dress collection, another acknowledgement email will be sent to your given email address and mobile number.

Q6. Can I make changes to my academic dress order?

Yes, you can make changes to your academic dress order. After the submission of the academic dress order, please login into your account using your student number in full (i.e. AnnnnnnX) as your username and mobile number as your password.

Q7. What is included in the academic dress set?

There are three items included in the academic dress set – gown, hood and mortar board / bonnet.


Sale and Rental of Academic Dress

Q1. What are the charges for the purchase/rental of the academic dress?

Please click here.

Q2. Are the academic dresses new?

The academic dresses for purchase are new, while the academic dresses for rental are second-hand. Please note that all rental academic dresses are dry-cleaned before distribution.

Q3. Can I choose to purchase/rent individual items instead of a full set of academic dress?

The gown vendor do not provide rental of individual items, it will be a full set.

For purchase of individual items, please see charges (inclusive of 7% GST) below:

Degree

Item

Purchase Price
$

Bachelor Degree

Gown

32.00

Hood

16.00

Mortar Board

16.00

Bachelor of Medicine & Bachelor of Surgery

Gown

38.00

Hood

16.00

Mortar Board

16.00

Bachelor Degrees (Yale-NUS)

Gown

45.00

Hood

28.00

Sash

85.00

Mortar Board

16.00

Master Degree

Gown

38.00

Hood

18.00

Mortar Board

16.00

Master of Medicine
Or
Master of Dental Surgery

Gown

85.00

Hood

30.00

Bonnet

45.00

Doctoral Degree

Gown

85.00

Hood

40.00

Bonnet

45.00

Doctor of Medicine (Duke-NUS) Or
Doctor of Philosophy (Duke-PhD)

Gown

160.00

Hood

55.00

Tam

50.00

Q4. How do I make payment?

Payment for the academic dress will be made upon collection. Payment can be made by cash, NETS, Visa or Master card.


Collection of Academic Dress and Commencement Invitation Package

Q1. When and where can I collect my academic dress?

Please click here.

Q2. I cannot collect my academic dress during the time frame given. Can I collect the academic dress earlier? Can I authorise somebody to collect on my behalf?

The gown vendor is unable to accommodate to the early collection of the academic dress before 14 May 2019. However, there are two options available should graduands be unable to collect their academic dress during the time frame given.

Graduands may authorise a representative to collect the academic dress on their behalf, if they are unable to collect the academic dress personally. The representative will have to present the following items:

  1. Completed and signed Authorisation Form. You may download the Authorisation Form here.
  2. A copy of the graduand's Student Card/NRIC
  3. A copy of the representative's NRIC

Graduands may also opt for delivery of their academic dresses and Commencement Invitation Package. For graduands who opt for delivery, please submit the Delivery Service Form to graduations@serangoonbroadway.com, with the subject title as "NUS Commencement 2019 – Delivery Service" before 15 June 2019.

The delivery service will be at a charge of S$21.40, on top of the cost of the academic dress. Please note that the delivery service is only available within the main island of Singapore. Also, the delivery will only take place from 1 to 5 July 2019.


Return of Academic Dress

Q1. When and where can I return my academic dress?

There are two options for the return of the academic dress.

  1. Return Immediately after Commencement Ceremony

    The academic dress can be returned immediately after the Commencement Ceremony at the Serangoon Broadway counter at UCC. The refundable deposit will be refunded in cash upon the return, if the academic dress is returned in good condition. The rental receipt and student card/NRIC is required for verification purposes.

  2. Return at Serangoon Broadway

    Alternatively, the academic dress can be returned at Serangoon Broadway from 11 July to 11 August 2019 (Closed on Mondays and National Day). The refundable deposit will be refunded in cash if the academic dress is returned in good condition. The rental receipt and student card/NRIC are required for verification purposes.

    The refundable deposit will be forfeited if the academic dress is not returned to Serangoon Broadway Studio by 11 August 2019.

Q2. Can I authorise somebody to return on my behalf?

Graduands may authorise a representative to return the academic dress on their behalf, if they are unable to return the academic dress personally. The representative will have to present the following items:

  1. Completed and signed Authorisation Form. You may download the Authorisation Form here.
  2. A copy of the graduand's Student Card/NRIC
  3. A copy of the representative's NRIC

Q3. What is considered as a “damaged” academic dress?

The academic dress is considered to be damaged if there are cuttings/alterations of any kinds, burns, tears, rips in fabric, holes on velvet or satin, discolorations, irremovable stains, hot iron marks, scotch tape marks, damaged, missing buttons/tassel or dented mortar boards.

A replacement cost for each damaged item (gown, hood and mortar board/bonnet) will be levied upon the return of your academic dress to Serangoon Broadway.  Hence, please take care of your rented academic dress well.

Others

Q1. What should I wear under my academic dress?

Graduation ceremonies are formal events, thus it is important to dress appropriately.  The dress code for Commencement is “shirt and tie”.

It is recommended for female graduands to put on a white/light-coloured shirt/blouse with skirt/pants and court shoes while male graduands should put on a long-sleeved white/light-coloured shirt with tie, dress pants and dress shoes.  Please note that T-shirts, shorts, slippers or sandals are not allowed.

Q2. Can I wash and iron my academic dress?

It is advisable to only dry-clean the academic dress after use. Garment steamers are recommended should there be a need to remove wrinkles. If you prefer to use an iron, you can place a cloth between the academic dress and the iron. Low heat is also advised to prevent burn or iron marks.

  • Home
  • FAQs
  • Frequently Asked Questions on Academic Dress