Frequently Asked Questions on Degree Scrolls and Transcripts

Collection of Degree Scroll/Transcript

Q1. When and how will I get the degree scroll?

You will be given the degree scroll during the ceremony if you have not yet collected it prior to the ceremony. Please click here to check if you are eligible to collect your degree scroll prior to the ceremony.

Q2. Would I be given a transcript during the ceremony?

Yes, you will receive a complimentary copy of your complete academic transcript together with the degree scroll presented during the ceremony.

If you need additional copies of your transcript, you will have to submit an application online.

Q3. I will not be attending the Commencement ceremony. How can I collect my degree scroll and transcript?

Degree scrolls are printed on a semester basis and made available for collection according to the schedule tabulated here. Please click here to check the collection schedule according to the period in which the degree has been conferred.

Q4. Can I request for my degree scroll and transcript to be mailed to my home address overseas?

If you are unable to collect the degree scroll and transcript personally, you can either authorise someone to collect them on your behalf, or request that they be sent to you by post. You may download the Degree Scroll Authorization Form. The form must be completed and returned to:

  • Registrar’s Office
  • National University of Singapore
  • University Hall
  • Lee Kong Chian Wing #UHL-04-01
  • 21 Lower Kent Ridge Road
  • Singapore 119077

For further enquiries on collection of degree scroll/transcript, please email to

Lost / Damaged Degree Scroll

Q1. Is it possible for me to obtain a replacement degree scroll if I have lost the original, or if the original has been somehow damaged?

No, it is not the University's policy to replace a lost/damaged degree scroll. However, we will be able to issue a letter of certification regarding your having been conferred a degree by the University. You will have to provide sufficient evidence (full name, NRIC or passport no., student registration no., degree awarded, conferment date, etc) for identification purposes for us to retrieve your records.

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