Frequently Asked Questions on Registration

Eligibility

  1. I am graduating in Semester 1, can I register for Commencement now or should I wait till further notice by email/letter?
  2. I did not receive the email invitation for Commencement. How can I check on this and register for Commencement?
  3. I have changed my status from "File for Honours" to "File for Graduation", but I still cannot log in to register my attendance. Does this mean I cannot graduate?
  4. Is it possible to register my attendance for Commencement before the actual submission of my Master/PhD thesis online?
  5. I am not attending the Commencement ceremony. Do I need to inform my Faculty or the University?
  6. I am a student from the Concurrent Degree Programme (internal)/Double Degree Programme (internal). Which ceremony should I attend?
  7. I am a student from the University Scholars Programme (USP). Am I only allowed to attend one ceremony, i.e. the USP ceremony? 

Login

Q1. I have forgotten my NUSNET password. Are there other ways for me to register my attendance?

Registration of attendance for Commencement is done mainly through the Student Information System (Self-Service > Commencement Registration).

For current students, please refer to the NUSNET Password Guide for the information on how to reset your password.

For alumni (i.e. you have earlier been conferred your degree), you can send an email to itcare@nus.edu.sg to request for a password reset.

Q2: I encountered an error message while logging into the Online Attendance Registration System. What should I do?

Error Message

Recommended Action

Registration for the next Commencement is not open yet. Please visit this page later.

Please check the registration opening period via the Commencement website.

You are not eligible for Commencement registration. Check with your faculty Dean's Office if your "File for Graduation" status has been updated in the Student Information System.

Eligibility

Q1. I am graduating in Semester 1, can I register for Commencement now or should I wait till further notice by email/letter?

Registration to attend Commencement 2017 via the Student Information System (Self-Service > Commencement Registration) 
opens from 21 Dec 2016 to 6 Jun 2017. During this period, you may proceed to register your attendance if you have successfully fulfilled all graduation requirements and have either filed for graduation or received your electronic conferment letter.

All electronic information on Commencement matters will be disseminated at the Commencement website and reminders will be sent to graduates/prospective graduates' NUS lifelong email account. Graduates/ Prospective graduates are advised to check the website and their NUS lifelong email account regularly for the most up-to-date information.

Q2. I did not receive the email invitation for Commencement. How can I check on this and register for Commencement?

This could be due to one or more of the following:

  • you have not filed for graduation
  • you have filed for graduation (FFG) but your Faculty has yet to update your FFG status
  • your NUS email account is full and unable to receive any emails
  • a technical fault has occurred
  • For scenario 1: please proceed to file for graduation
  • For scenario 2: please check with your Faculty's Dean's Office on your FFG status.
  • For scenario 3: please send an email to itcare@nus.edu.sg or click here for more information on NUS WebMail.
  • For scenario 4: please send an email to commencement@nus.edu.sg

Q3. I have changed my status from "File for Honours" to "File for Graduation", but I still cannot log in to register my attendance. Does this mean I cannot graduate?

Please contact your Faculty's Dean' Office on the status of the conversion from "File for Honours" to "File for Graduation" and your eligibility to graduate.

Q4. Is it possible to register my attendance for Commencement before the actual submission of my Master/PhD thesis online?

No, you can only register your attendance for Commencement after you have submitted your thesis to the Electronic Thesis and Dissertation system and upon verification by your Faculty that your thesis submitted is in order.

Q5. I am not attending the Commencement ceremony. Do I need to inform my Faculty or the University?

Please log in to the Student Information System (Self-Service > Commencement Registration) and indicate "No" for your attendance.

Q6. I am a student from the Concurrent Degree Programme (internal)/Double Degree Programme (internal). Which ceremony should I attend?

For students graduating from either the Concurrent Degree Programme (internal)* or Double Degree programme (internal), you are allowed to attend one or both ceremonies where your degrees are presented.

If you are attending both ceremonies, both of your degree scrolls and complimentary transcripts will be given to you at the first ceremony that you attend.

*CDP students who choose to have their two degrees conferred in separate years are allowed to attend only the ceremony where the relevant degree is presented for that year.

Q7. I am a student from the University Scholars Programme (USP). Am I only allowed to attend one ceremony, i.e. the USP ceremony?

For students graduating from the University Scholars Programme (USP), you are allowed to attend both the USP and your Home Faculty's ceremonies.

Your degree scroll and complimentary transcript will be given to you only at the USP ceremony. If you are unable to attend the USP ceremony, you will be able to collect your degree scroll and complimentary transcript from the Registrar's Office. Please click here for the collection schedule.

Registration Status

Q1. How can I check if my registration of attendance and request for additional invitation cards are successful?

To check your registration of attendance, you may login to the Student Information System (Self-Service > Commencement Registration) to verify/amend your registration anytime after registration till 6 Jun 2017. The system will remain accessible until 6 Jun 2017.

To check your request for additional invitation cards, you may view the outcome of your request via the Student Information System (Self-Service > Commencement Registration) at the Commencement website from 20 Jun 2017 onwards.

Q2. I have completed my online registration of attendance but did not receive any confirmation email. Should I be receiving the confirmation email immediately or it will be sent only after the registration closes?

An acknowledgement email will be sent to your NUS student email account immediately after you have completed the online registration of attendance. However, the delivery of the acknowledgement email may be disrupted occasionally due to the high volume of email during the registration period.

Nevertheless, you can login to the Student Information System (Self-Service > Commencement Registration) to verify/amend your registration anytime after registration till 6 Jun 2017. The system will remain accessible until 6 Jun 2017.

Q3. I have registered for Commencement earlier but I have decided now to proceed with the Honours programme. Will I be able to cancel my registration for Commencement?

Yes, you can log in to the Student Information System (Self-Service > Commencement Registration) to amend your registration anytime after registration till 6 Jun 2017. The system will remain accessible until 6 Jun 2017.

Q4. I have been awarded an Honours degree but it was not indicated in the online Attendance Registration System. Is there an error in the system on my degree awarded?

The online Attendance Registration page only shows the general degree title and does not show any indication of Honours specific to the graduates. However, please be assured that the right degree as stated in your conferment letter will be presented to you at the Commencement ceremony.

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