Guests

Applications Procedures

Reservations

Due to the great demand for guest housing, online reservation requests are required and processed on a first-come, first-served basis. Reservations must be made via our Website at least 1 week prior to your arrival. This is to allow enough time to assure room availability and proper cleanliness before your arrival. After submitting an online reservation request, a confirmation e-mail will be sent if a room is available for the date(s) you requested. If space is not available, you will receive an email indicating so. You can expect a response within 2-4 business days after we receive your request.

Please read the Guest Apartment Housing Terms and Conditions (found at the end of the reservation form.) By completing the reservation form, you are agreeing to those terms.

To make a reservation, please log onto http://uhms.nus.edu.sg/Conference-Guest-Reg

Payments

Prepayment is required for all reservations unless the cost will be covered by an University department.

You may pay by using your VISA or Master Card (credit or debit) online using our Secure Payment System. You will be directed to a website to make payment for your stay when you receive your confirmation email.

If you fail to make payment within the allotted timeframe, we reserve the right to release your room. Upon receipt of payment, your room reservation is confirmed.

Please note that when you make a debit of credit card payment online, PLEASE DO NOT PRESS THE SUBMIT BUTTON MORE THAN ONCE. If the system shows error or unsuccessful payment, please send us an email at ohstky@nus.edu.sg or ohswyy@nus.edu.sg

Cancellations and Refunds

We require that all cancellations be submitted and received by NUS at least 1 month before the anticipated date of arrival. We reserve the right to charge a cancellation fee of 1 day's rent if not given the 1 month notice. Refunds will be promptly issued for proper cancellations.

Rates at a Glance

Estate Room Types / Rates (prices before GST)
Prince George’s Park Residences 4 guest apartments
($110 per night/per apt)
University Town 4 guest apartments
($128 per night/per apt)
Guest Rooms at PGPR and UTown Please refer to the respective pages for more information.
(42 m2)
Booking of guest rooms Do direct your enquiries and bookings at http://uhms.nus.edu.sg/Conference-Guest-Reg