Campus services and operations

Essential services

Health and Wellness

The University Health Services (Clinic) and University Counselling Services (UCS) will continue to serve staff and students, with counsellors on-site to attend to crises and walk-in cases.

The 24-hour NUS LifeLine (6516 7777) is available for all in the NUS community who may wish to call in for emotional/psychological support or in distress.

Same-day walk-in appointments continue to be available at UCS during normal working hours (8.30am-5.30pm on Monday-Thursday, 8.30am-5pm on Friday) for those who would need to see a counsellor for emotional support or to help them deal with their issues during this difficult and trying time.

If you have any enquiries about UCS services, please do not hesitate to call UCS at

Mainline: 6516 2376
Email uhc_counselling@nus.edu.sg (General Enquiries)

UCS’s routine channels for enquiries remain open and will be responded to, as per normal business operations.

Shuttle Service

Internal Shuttle Bus (ISB)

As at 11 Apr, safe distancing measures has been implemented in the ISB.

A maximum of 16 commuters will be allowed on each shuttle bus at any one time
Only commuters with proper NUS and NUS contractor identities will be allowed to board the ISB
Commuters are to adhere to spaces marked out for sitting or standing in the buses and at the bus‐ stops
Commuters are to board from the front bus entrance and alight from the back exit door of the buses
Commuters are required to put on a mask while riding on the buses
The bus captain reserves the right to reject a commuter from boarding if the bus has reached the maximum capacity of 16 riders or if the commuter is deemed not to be feeling well

With effect from 13 Apr 2020, the ISB schedules has been adjusted.

Revised Schedule for Kent Ridge Campus

OCA will continue to closely monitor the service utilisations/demands and make further necessary re-adjustments. Updated schedule will be reflected in the NUS NextBus App.

Services	Mon to Sat	Sun & PH	Frequency
A1	First Bus - 7:15am Last Bus – 11.00pm	First Bus – 9.00am Last Bus – 11.00pm	7.15am to 7.00pm – 15mins 7.00pm to 11.00pm – 30mins
A2	First Bus - 7:15am Last Bus – 11.00pm	First Bus – 9.00am Last Bus – 11.00pm	7.15am to 7.00pm – 15mins 7.00pm to 11.00pm – 30mins
B1	No Service	No Service	No Service
B2	No Service	No Service	No Service
C	First Bus - 7:30am Last Bus – 7.00pm	No Service	7.30am – 7.00pm – 30mins
D1	First Bus - 7:15am Last Bus – 11.00pm	First Bus – 9.00am Last Bus – 11.00pm	7.15am to 7.00pm – 15mins 7.00pm to 11.00pm – 30mins
D2	First Bus - 7:15am Last Bus – 11.00pm	First Bus – 9.00am Last Bus – 11.00pm	7.15am to 7.00pm – 15mins 7.00pm to 11.00pm – 30mins

Revised Schedule for Bukit Timah Campus

Service

Mon to Fri

Weekends & PH

Frequency

BTC

First Bus - 7:30am

Last Bus – 9.30pm

No Service

7.30am to 9.30pm – 60 mins

NUSmart Shuttle Service

NUSmart Shuttle Service will not be operating from 7 Apr 2020. Check back here to find out when the service will be resumed.

Utilities and Security

Other essential services that will continue between 7 April and 4 May include electricity, water and sanitary services; general waste collection, vector control and landscape maintenance; air-conditioning for labs; and campus security.

Other Services

Student Service Centre

On-site services will not be available from 8 April to 1 June. Limited services available online via Ask Student Services. See details.

NUS Libraries

All libraries will be closed from 8 April to 1 June. For more details and updates, please refer to NUS Libraries’ portal announcement.

Dining and Retail Outlets

Dining and retail outlets will continue to serve our campus community for takeaway services only, with shortened hours as shared in the following list. Staff and students are strongly encouraged to bring their own containers for meals.

Campus food delivery is available here.

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