University documents such as the degree scroll, transcript and certification or status letters may be withheld if you have a ‘Hold’ on your records. You can log in to
myEduRec to check for any ‘Hold(s)’ and contact the relevant office for any clarifications.
(Note: Students have access to
myEduRec up until 30 calendar days from their official conferment date. Refer to the
‘Degree Conferment’ tab above for official conferment dates.)
Which office should you contact for clarifications?
- Click here to contact Office of Finance for finance-related ‘Holds’ (e.g., outstanding tuition fees.)
- Contact Library at clbfrm03@nus.edu.sg or 65162016 or 68720236 for overdue fees or unreturned books.
- Contact your College/Faculty/School for ‘Holds’ pertaining to the aforementioned (e.g., fines).
- Click here for medical-related ‘Holds’.
- Contact Office of the Student Conduct at studentconduct@nus.edu.sg for disciplinary-related ‘Holds’.
- Contact your hostel for hostel-related ‘Holds’.
Please contact the Graduation Team at commencement@nus.edu.sg.
- When the respective offices have removed the ‘Hold’. Do note that it may take at least one working day for ‘Holds’ to be released by respective offices.)
- If you no longer have access to myEduRec.