MANAGING DISRUPTION WITH FUTURE-PROOF WORKPLACE COMMUNICATION SKILLS
Description
The focal point of this course is to equip participants with relevant written and spoken communication skills; so that they learn how to manage disruption at the workplace. The framework for this course is underpinned by Lucas & Rawlins (2015) business competency model and operationalised through interactive, contextualised activities, feedback sessions and reflection skills.
These deep learning strategies ensure that participants are constantly engaged and motivated to use their higher order thinking skills to learn, analyse, apply, reflect, improve, and transfer the knowledge and skills to related domains. Specifically, this course contributes primarily towards participants‘ workplace communication skills and in broad terms, enhances their personal and professional development, self-sustainability and competitiveness.
Professionals need future-proof workplace communication skills to manage communicative challenges in this volatile, uncertain, complex and ambiguous age.
LEARNING OUTCOMES
The course will cover core communication strategies:
- To prepare, organise, and use the right tone to write clear and concise emails, blogs and reports to different audience groups for various workplace scenarios.
- To ideate, organise and analyse influential oral communication skills such as storytelling, ethos, pathos and logos and understand nuances of nonverbal categories of communication, to deliver memorable and impactful oral presentations.
MODE OF TRAINING
- On-campus
COURSE OUTLINE
Professionals need future-proof workplace communication skills to manage communicative challenges in this volatile, uncertain, complex and ambiguous age. The programme will cover core communication strategies:
- To prepare, organise, and use the right tone to write clear and concise emails, blogs and reports to different audience groups for various workplace scenarios.
- To ideate, organise and analyse influential oral communication skills such as storytelling, ethos, pathos and logos and understand nuances of nonverbal categories of communication, to deliver memorable and impactful oral presentations.
PRE-REQUISITES
Working experience in managing teams
COURSE DATES & TIMES
TBC
TRAINER
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Ms Chitra Sabapathy is an experienced Professional and Business Communication lecturer with the Centre for English Language Communication, National University of Singapore. She has vast experience teaching local and foreign students and working professionals. She is a strong advocate of meaningful and engaging teaching and learning methods. |