Social media platforms are primary drivers for the spread of false information. Not only do they maximise the reach and speed by which information is shared, but they may also facilitate and motivate the creation of false information. Mis-and disinformation has the potential to unduly influence attitudes and behaviour, causing people to think and act differently than they would if they were correctly informed.

Misinformation and fallacious rumours continue to run rampant, creating polarisation undermining trust. Now is as important a time as ever to study the effects of misinformation.

Leading efforts to mitigate the spread of false information is Director of the NUS Centre for Trusted Internet and Community, and Professor of Computer Science, Professor Lee Mong Li. Prof Lee’s expertise lies in the analysis of semi-structured and spatio-temporal data, and the design of models to understand user behaviour on social networks. User opinions may be influenced by both their social neighbours’ opinions and their own inherent biases.

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To better understand a user’s response to false information, Prof Lee has developed an opinion model that captures such fluctuations. She has also designed solutions, like MIST (Minimizing mISinformaTion), to help mitigate the negative influence of misinformation on social media.

In addition, Prof Lee collaborates with Professor Wynne Hsu, Director for Institute of Data Science, to develop frameworks to assess the credibility of claims made on social media, and to innovate solutions that help users gauge the trustworthiness of such claims.

Together with her team of computer scientists, social scientists, and policymakers at CTIC, Prof Lee hopes to design strategies that balance the information processing needs of online users, with their cognitive processing abilities and emotional responses. This will help to ensure users receive a more comprehensive knowledge of issues and empower them to discern mis- or disinformation.