Contact Us

Who to Contact?

Type of Issues/Enquiries Point-of-Contact
Academic Plan Application & Declaration (APAD) Issues (only applicable for UG and GD students) CourseReg Help Desk (during CourseReg Exercise only)

Hotline: 6516-5860
9:00am - 6:00pm (Mon to Thurs)
9:00am - 5:30pm (Fri)

Alternatively, you may submit an online CourseReg Enquiries Form here, using your NUS student email.

CourseReg Access
Clean Slate Transfer (only applicable for UG students)
Class and Exam Timetable Issues

Course Host related
List of the Faculty/School/Department/Programme Contact
- Undergraduate Students
- Graduate Students
- Non-graduating Students
- Continuing & Professional Education Students

For Course Host related enquiry, contact the course host departments.
(Tip: To identify the Course Host of a course, visit NUSMods and search the course and department info. E.g. For CS1010, course host is Computer Science, School of Computing (SoC).
For some courses, CourseReg matters are solely managed by Dean’s Office. E.g. Computer Science department contact is not found. Hence, contact Dean’s Office of SoC via

For Home Faculty/School/Department/Programme related enquiry, contact the faculty/school/department/programme administrators.
(E.g. If you are from Faculty of Arts and Social Sciences (FASS), you may contact Dean’s Office of FASS. If you are enrolled in a specific programme, E.g., Graduate Research (Sociology), contact Sociology department via

For NG students, submit workload related enquiry via the online form here.
Course-related (e.g. pre-requisites/co-requisites/preclusions, admin allocation, vacancies, etc.)

Home Faculty/School/Department/Programme related
Curriculum or Degree/ Programme Requirements
Seniority/Course Code
CourseReg Allocation Outcomes Refer CourseReg Schedule for course allocation outcome release dates. CourseReg Central Team will also send email & SMS to inform students when outcomes are released.
CourseReg Appeal Outcomes Students to check from "Submit Appeals/Inquiries" page @ CourseReg.
For any follow-up, contact Appeal Approvers of the respective appeal type as mentioned in Appeal Timeline.
Canvas Issues Contact CIT Help Desk here.
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