Category of Enquiry	Mode of Enquiry
Commencement – Including Ceremony or Conferment	Submit email to commencement@nus.edu.sg
CourseReg – Course Registration	Refer to link here
Degree Scroll – Including Collection or Replacement	Submit email to ourbox2@nus.edu.sg
Degree Verification	Submit email to degverify@nus.edu.sg
DET – Diagnostic English Test for Graduate Students	Submit email to det@nus.edu.sg
DYOC Group – Design Your Own Course – Group	Submit enquiry through form here
DYOC MOOCs – Design Your Own Course – MOOCs e.g. edX MOOC, AI for Industry by AISG	Submit enquiry through form here
Examination	Submit email to examinations@nus.edu.sg
NG Student – Non-Graduating Applicant or Student (Incoming Exchange Student / Fee-paying Research Student) Matters	Submit enquiry through form here
QET – Qualifying English Test for Undergraduate Students	Submit email to qet@nus.edu.sg
Registration for UG Freshmen - Registration Matters for Incoming Undergraduate Students	Submit email to ugregistration@nus.edu.sg
S/U - Satisfactory/Unsatisfactory Option	Submit enquiry through form here
Student Card Replacement	Submit email to regbox24@nus.edu.sg
Student Status or Alumni Certification Letters	Submit email to regbox22@nus.edu.sg
Transcript	Submit email to transcript@nus.edu.sg
UG or GD Student – Other Undergraduate Student or Graduate Student Matters	Submit enquiry through form here

  Tel: 6516 1777

  Operating hours (Singapore time):
      Monday to Thursday: 8.30am to 6pm
      Friday: 8.30am to 5.30pm

  Address: 21 Lower Kent Ridge Road, Lee Kong Chian Wing, #UHL-04-01, Singapore 119077

Collection of transcripts and student status letters will be carried out at the Office of the University Registrar. You will receive an email notification on the collection details and an appointment booking link when it is ready for collection.

Please make an appointment here before coming to the location if you require other services below:

• Collection of lost student card
• Certification of NUS degree and transcript

For any other enquiries, please refer to the online enquiry to submit your request or call the contact number for assistance.