FAQs

Frequently Asked Questions


Contact Details and Communications Preference



Shaw Foundation Alumni House (SFAH) Facilities


SFAH is our alumni’s home on campus with facilities and amenities available for use or hire.

Café / Restaurant
The University Club by Privé Grill (Level 4) offers French classics with attractive set meals. Reedz Cafe (Level 1) serves affordable Western cuisine.

Venues for rental
Alumni are entitled to discounts when they rent venues at the Shaw Foundation Alumni House. Please refer to more information here. For bookings, please email SFAH Operations at sfahvenues@nus.edu.sg.

Complimentary Amenities
Complimentary amenities such as access to hot-desking, usage of computers, and usage of meeting and activity rooms are provided for alumni at the Alumni Service Lounge.


AlumPERKS


 AlumPERKS is a privilege programme that entitles NUS alumni to a host of exclusive privileges with popular retail outlets and providers. 

To enjoy the privileges, simply identify yourself as an alumnus using either the AlumAPP or digital AlumNUS Card.
Launched on 18 July 2020, AlumAPP is a mobile phone application specially created for alumni who are on the go!

Access a directory of alumni-related information at your fingertips:

  • Log in using your NUS Lifelong Email Account
  • Join Alumni Events
  • Enjoy exclusive discounts and privileges. Find out more about the various AlumPERKS here
  • Stay connected with fellow alumni and NUS

Download now from the App Store and Google Play.

Your digital AlumNUS Card is accessible on the NUS Card app, which is available for download on App Store and Google Play.

Upon launching the NUS Card app, select the “ALUMNI” domain and login with your "User ID" (your NUS Lifelong Email without "@u.nus.edu"). Your digital AlumNUS Card will be displayed, identifying yourself as a member for the NUS alumni family. 

Your digital AlumNUS Card entitles you to a host of benefits and privileges on campus and islandwide. We have a wide selection of partners offering perks in Fashion & Retail, Food & Beverage, Health & Beauty, Lifestyle and more. For the list of merchants, click here

NUS Alumni Lifelong Email


NUS Alumni Lifelong Email was introduced in 2013, which allows students to keep their student email for life after graduation. This means that all NUS alumni who graduated in July 2013 or after can continue to use their student email, which comes with 50GB of email cloud storage.

NUS alumni who graduated before July 2013 can apply for an NUS Alumni Lifelong Email at https://alumnilifelong.nus.edu.sg/


NUS Alumni Lifelong Email allows you to send email attachments of up to 25MB and comes with 50GB of email cloud storage. 

In addition, you will require your NUS Alumni Lifelong Email to:

  • Update your particulars and subscription preferences
  • Log in to AlumAPP
  • Book facilities
  • Access NUS Libraries' e-resources
  • and more features to come.


Magazine and e-Newsletters


NUS Alumni Credit Cards


The NUS Alumni Credit Cards provide you with a hassle-free way to give back to your alma mater. Each time you spend using the NUS Alumni Credit Cards, the banks will make a contribution towards the NUS Alumni Bursary Awards, NUS Alumni Student Exchange Awards and NUS Alumni Overseas Colleges Awards.
Please click here to apply for the Standard Chartered NUS Alumni Card.

* Please note that by clicking on the above links, you will be directly forwarded to a third party independent site, which is not developed nor maintained by National University of Singapore (NUS). The website could be subject to data protection and privacy practices and you are encouraged to examine them before proceeding to share your personal data.

Alumni Events



Graduation Related Matters


NUS issues verifiable electronic (e-) degree scrolls/graduate diplomas and official transcripts, also known as OpenCerts, to the following cohorts:
  • First Degrees (Bachelor): those admitted from 2005 onwards
  • Higher Degrees (Graduate Diploma, Master and Doctoral): those admitted from 2004 onwards.

More information on OpenCerts can be found here. You may also refer to the Registrar's Office FAQs here

The University does not normally issue a replacement degree scroll if the original one is destroyed or misplaced. Instead, a letter certifying that the student is a graduate of the University will be issued. For information on certification letters, please click here
Students whose degrees/graduate diplomas were conferred/awarded from 31 March 2006 onwards have been issued e-degree scrolls and e-transcripts (in the form of an OpenCerts* data file), a copy of which is also deposited into the Skills Passport of their MySkills Future Account. Please refer to the Registrar's Office FAQs here for more information.

Students whose degrees/graduate diplomas were conferred/awarded before 31 March 2006, that is students who were not issued e-degree scrolls and e-transcripts, can use the Online Degree Verification Portal to verify the academic qualifications conferred/awarded by the University.

You may wish to refer to the Degree Verification website for more information. 


Admissions and Scholarships


For information on admission to NUS undergraduate programmes for the various faculties and special undergraduate programmes like Double Degree Programmes, Double Major Programmes, etc. please visit nus.edu.sg/oam/programmes.html.
If you require further information, please visit askadmissions.nus.edu.sg for a list of Frequently Asked Questions, or submit your questions at askadmissions.nus.edu.sg/app/utils/login_form/redirect/ask.
The NUS Office of Admissions handles scholarship matters and may be able to assist you on your request. To apply for Financial Aid and to find out about the various types of Financial Aids available, please click here.
For information on Scholarships for freshmen:
  • Singapore Citizens, please click here.
  • Singapore PRs, please click here.
  • International Students, please click here

For information on Scholarships for current NUS Undergraduates, please click here.
If you require more information, you can contact the NUS Office of Admissions at financialaid@nus.edu.sg.

General Queries


You are an NUS alumnus if you have graduated from the National University of Singapore, or one of its five predecessor institutions i.e. King Edward VII College of Medicine, Raffles College, University of Malaya, Nanyang University and University of Singapore. All graduates awarded with an undergraduate or postgraduate degree, or graduate diploma are accorded alumni status.
NUS offers guest/visitor Wi-Fi for its visitors.

To access the guest/visitor Wi-Fi please ensure that you have a working mobile phone line with you as a SMS containing a verification pin will be sent to you.

How to access the Guest Wi-Fi

1. Connect to the NUS_Guest Wi-Fi network
2. Enter your mobile phone number and the Captcha Code and request for a One-Time Pin
3. Key in the One-Time Pin to access the Guest Wi-Fi.

Please note that you will have to re-register your device every 5 days.

Please contact NUS IT Care at itcare@nus.edu.sg or 6516 2080 if you require any assistance.