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What is the NUS Peer Support System?

The NUS Peer Support System aims to help create a community of peer support and care for colleagues in need. We hope to build a community where all employees feel safe to talk about their concerns and be able to access the help they need safely and confidentially.

Please note that Peer Staff Supporters are not mental health professionals. If you require professional help, please reach out to the Health and Wellbeing Team for a session with a Wellbeing Specialist Partner (trained clinical psychologists).

If you are in crisis, please call 8000 1300 1950 to speak to a counsellor from NUS Heart (EAP Provider) (available 24/7).

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Frequently Asked Questions

  • Help keep a lookout for colleagues who may be feeling distressed, down or just need a chat
  • Provide a listening ear and basic emotional support to fellow colleagues
  • Direct colleagues to the appropriate services & resources
  • Foster a culture of safety, sharing, openness and mutual help in the workplace to reduce the stigma of mental health issues
  • Communicate health & wellness activities & tips to their colleagues
  • Encourage & motivate colleagues to participate in wellness initiatives

Note: PSS will be provided with the relevant training and are not expected to be clinical professionals.

Just about any full time NUS staff who has a passion for helping others and caring for colleagues in need ❤

We'll be able to conduct Peer Staff Supporter trainings for NUS Faculties/Schools/Offices/Centres that have a minimum sign up rate of 10 pax. Email us at hwb@nus.edu.sg to find out more!

Not to worry! All you need is a big heart, bigger ears (for listening) and an open mind, and we’ll take care of the rest! We’ll be providing you with the necessary training and resources to build up your skills as a Peer Staff Supporter.

Peer Staff Supporters will start by completing a 2-day Peer Supporter training. However, we won’t stop there! In order to support our community of awesome peer supporters, quarterly tea sessions with a Wellbeing Specialist Partner (trained clinical psychologist) will be organised too. These sessions will give you a chance to network, “lim kopi” (if restrictions allow) and check-in with each other, and discuss any challenging cases you might have and share best practices.

Peer Staff Supporters will also be given the opportunity to participate in fun and engaging elective modules to keep them up to date on the latest trends and level up on their peer supporter skills.

Apart from the training mentioned above, your peer support group will be assigned a dedicated Wellbeing Specialist Partner (trained clinical psychologist) that you can reach out to for supervision or any help you may need. Peer Staff Supporters will also be assigned a buddy to stick with for extra support!

Summary of commitment hours:

  • 2-day kick off Peer Support Training
  • Quarterly, half-day tea sessions/ year
  • At least 1 elective refresher workshop/ year

Peer Staff Supporters will be appointed for a term of 2 years (with an option to extend), but if at any point you feel it’s not such a good fit, let us know and we’ll work something out!

Absolutely! We want to recognise your contribution as a Peer Staff Supporter. We recommend that you check in with your Reporting Manager before signing up as a Peer Staff Supporter to keep them in the loop 😊

It is recommended to align with your Reporting Manager on specific KPIs and include them amongst your set of goals for the year. Similar to all goals set, we would also suggest seeking feedback regularly from key stakeholders in the spirit of continuous improvement.

Have more questions? Do feel free to reach out to the NUS Health & Wellbeing team here hwb@nus.edu.sg, and we’d be happy to tell you more 😊

Calling for Peer Staff Supporters

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Are you interested in becoming a Peer Staff Supporter? PSS recruitment is ongoing! Please apply by clicking the button below. Please note that only full-time NUS staff are eligible to apply for this.

We'll be able to conduct Peer Staff Supporter trainings for NUS Faculties/Schools/Offices/Centres that have a minimum sign up rate of 10 pax. Email us at hwb@nus.edu.sg to find out more!

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