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Beyond academics: Educating the mind, body, heart and spirit
The noble intent of educating and nurturing the next generation of leaders certainly wasn’t quite high on Norman’s agenda when he decided to be a teacher back in 2005.
OHS
Delivering quality campus stays
Each year, from April to August and November to January, the Office of Housing Services handles a high volume of operational processes for residents across residential colleges, halls and residences on campus.
Honey
#AreuOK: Cultivating inclusivity and empathy
The global pandemic has changed our work culture, and highlighted the importance of mental health and wellbeing. In December 2020, NUS launched the #AreuOK campaign to drive awareness of mental health, and to create an environment of empathy and inclusivity for staff.
Dzaki main
The Science and Art of Natural History
“My parents would tell me I was not like other children, instead of playing at the playground, I would be elsewhere collecting sticks, leaves and rocks,” shared Mr Muhammad Dzaki bin Safaruan on his innate interest as a child.
FOE
Continuing the journey of change
Amid rapid changes at the University, it is crucial for staff to adopt an agile mindset – which involves being ready for change and seeking innovative ways of working.
Main (1140x641)
Procuring a pathway to change
For someone whose job requires him to traverse the globe regularly, it must have been tough for Mr Pang Chong Ning, the University’s Chief Procurement Officer, to put away his passport and settle for a staid job back in Singapore after 21 years.
ADMS3
Listening to the community
The University has expanded its digital infrastructure considerably since embarking on the Organisational Excellence journey. With the overhaul of enterprise systems, new platforms and digital tools were introduced to improve work processes for staff.
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Real-time collaborations with Teams
The global pandemic situation has changed the way the University staff conduct their daily work, and highlighted the importance of digitalisation.
OE - Jan (1140x641)
Cultivating young talents
As part of the University’s journey to drive continuous improvement, the NUS Associate Management Programme was launched in 2018.
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All aboard on NUS Concur!
The launch of NUS Concur in August 2020 marked another milestone in the University’s journey towards a best-in-class administration. The new system for expense claims as well as travel claims and bookings, Concur is mobile-friendly and incorporates reporting features to enhance user experience.
Power Automate (1140x641)
Power automating workflows
As the University continues its steady shift towards automation, there is an increased adoption of digital tools to enhance and optimise administrative processes.
dlp
Enhancing capabilities with data literacy
In April 2020, NUS launched the Data Literacy Programme (DLP) to empower staff with basic data analytics skills, as part of a University-wide initiative to enhance staff capabilities.
You’ve got mail
You’ve got mail – digitally!
In 2019, the University facilitated over 200,000 incoming and outgoing physical mail between internal departments, as well as with external parties.
RPA_Digital
Digitalising tasks with Robotic Process Automation
For departments across the University, repetitive manual tasks, such as data entry and extraction, underpin a large part of administrative processes.
Improving accessibility to lab materials1
Improving accessibility to lab materials
For NUS research staff, purchasing chemicals and lab consumables constitutes an important part of their daily work.
Adopting teleconsultation amidst ncov 1
Adopting teleconsultation amidst COVID-19
The COVID-19 pandemic has changed the ways in which the University operates, including how services are provided to students and staff. One of these services include teleconsultation, introduced by the University Health Centre (UHC), to continue serving the community when face-to-face consultation proved to be a challenge.
enhancingresearchadmin
Enhancing research administration
For research staff at the University, projects are fundamental to their work scope. From funding opportunities to research outcomes, the project lifecycle is an extensive process that may at times involve human subjects, human cells, tissue and data.
Digitalising processes with power tools
Digitalising processes with power tools
When the “circuit breaker” measures were announced by the Singapore government in April 2020 in response to the COVID-19 pandemic, the University took the opportunity to review and improve common processes for more effective student administration.
Developing talent from within
Internal Job Marketplace: Developing talent from within
For many large organisations, internal staff mobility is known to be beneficial for retaining talent and nurturing career growth.
Chatbots
Conversations with Chatbots
For departments that field a high volume of daily queries and requests, leveraging artificial intelligence (AI) technology in the form of chatbots or conversational agents enable them to save on manpower and improve the services provided to staff and students.