Pastoral Care and Crisis Management

banner image

We have established dedicated Residential Life team at every residence to provide on-site support and pastoral care towards our residents. Please contact your Cluster Leader, Resident Assistant or Resident Fellow for support. Alternately, you may also reach out to the following resources for immediate support:

Important 24 hours Hotlines (Emergency & Security)


NUS Campus Emergency & Security: +65 6874 1616
NUS Lifeline: +65 6516 7777

Police: 999 (Immediate danger)
Medical Emergencies:
- Ambulance: 995
- Nearest Hospital (Get help in person)

NUS Student Support Directory

Feeling low or overwhelmed and need someone to talk to? Know a friend or someone who might need support? Reach out to us


Counselling Support


Counselling is free for all full-time NUS students at the University Counselling Services (UCS). Counsellors at UCS abide by a strict confidentiality policy, allowing you a safe space to share openly. You may walk-in (available only at Kent Ridge Campus), phone or email for an appointment with UCS.The University Health Centre also hosts events, and curates resources relating to mental health and well-being.

Phone: +65 6516 2376
Email: uhc_counselling@nus.edu.sg