University Counselling Services

Counselling provides an opportunity for you to connect with a mental health professional who is trained to help you with your concerns.

Counsellors typically refrain from giving advice and listen carefully in order to better understand your thoughts, feelings and behaviours and to explore possibilities. Counselling is a process and its benefits occur over time. It is important for you to stay with the process, and to practise skills during and outside of sessions in order for change and growth to occur.

Counsellors at UCS abide by a strict confidentiality policy allowing you a safe space to share openly. Exceptions to this practice occurs in cases of imminent threat to life (protecting life — yours or another's), compliance of the law, consent given by you, or when you are referred by the University for an assessment.

For any general inquiries, email us at ucs@nus.edu.sg

If you are ready to make an appointment, kindly click on the ‘Appointment Request’ button above.

A — Kent Ridge Campus

20 Lower Kent Ridge Road, Level 2, Singapore 119060

Monday	9:30am – 6:00pm (Last walk-in: 5:30pm)
Tuesday – Thursday	8:30am – 6:00pm (Last walk-in: 5:30pm)
Friday	8:30am – 5:30pm (Last walk-in: 5:00pm)

Closed on NUS Holidays, Sat, Sun and PH

Walk-in visits are short 20-minute risk assessment sessions, not counselling appointments. They are meant for those who need urgent emotional support. During this session, our mental health professional will assess your situation and direct you to the appropriate resources.

B — University Counselling Services @ UTown

For students residing in NUS hostels. By Appointment Only. No Walk-Ins are available.

On-Campus Hotlines

Immediate assistance during life-threatening psychological emergencies.

Kent Ridge Campus	+65 6874 1616
Bukit Timah Campus	+65 6516 3636
Outram Campus	+65 6222 5568

You may also contact Lifeline NUS (6516 7777) for 24-hour psychological support. This is available for students and staff.

When the student is: having suicidal intentions, experiencing severe panic or anxiety attacks, dealing with news of death or severe injury to family or peers, traumatised or disoriented from recent physical violence. When in doubt, connect with us at +65 6516 2376 to clarify with our staff.

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Community Helplines

For immediate practical and emergency support outside of campus:

Police	999
SCDF (Ambulance & Fire)	995
Samaritans of Singapore	1 800 221 4444

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Walk-In

Walk-in visits are not counselling appointments — they are short 20-minute risk assessment sessions for students who need urgent emotional support. During this session, our mental health professional will assess your situation and direct you to the appropriate resources.

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Lifeline NUS

Please contact Lifeline NUS at 6516 7777 for urgent emotional support. This number is not for appointment booking or general enquiries — for booking and enquiries, email us at ucs@nus.edu.sg.