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Frequently Asked Questions

What will staying on campus be like? / What will life at Pioneer House be like?
Living on campus away from home will be an excellent opportunity to be more independent.

  • You will get the opportunity to make friends from diverse backgrounds and forge strong friendships.
  • At Pioneer House (PH), you will get the chance to be part of student-led interest groups (e.g. sports, baking, board games).
  • At PH, you will also receive guidance and support from a dedicated team of seniors known as Peer Mentors who will help you transit successfully into university life.
How much will I have to pay to stay in Pioneer House?
PH does not offer meal plans.Residents have the flexibility to have their meals at nearby food stalls or cook their own food in their cluster commons.

For latest updates on room rates, please click here

What is the Peer Mentorship Programme? / What do Peer Mentors do?
Peer Mentors are selected seniors who help first-year residents transit to university life. They provide academic guidance and organize social activities through regular meetup sessions. They also impart life skills to their mentees.

Peer Mentors also serve as cluster leaders to residents staying on their floor. They organize social activities to create opportunities for neighbours to interact and know one another.

What are Resident Fellows (RFs)? What are the roles of RFs?
Resident Fellows (RFs) are Academic or Executive & Professional staff appointed to live in NUS on-campus housing. Together with the House Master, they enhance the residential life experience of students living on campus and serve as advisors and mentors. They also serve as community builders and provide pastoral care to residents.

What are Resident Assistants (RAs)? What are the roles of RAs?
Resident Assistants (RAs) are appointed student leaders who work closely with the House Master, Resident Fellows and Managers to create a safe and conducive living environment for residents. They uphold community standards, respond to crisis situations, upkeep facilities, and provide pastoral care to residents. 

RAs also provide administrative and logistical support to House-wide events, Peer Mentoring Programme and Interest Groups.

What are Interest Group Leaders (IGLs)? What are the roles of IGLs?
Interest Group Leaders (IGLs) are appointed student leaders who have passionate interest and/or expert skill-sets in a hobby/activity (e.g. cooking, karaoke, soccer). They organize and facilitate activities to create opportunities for residents with similar interests or who are interested to learn more about the activity to mingle and cultivate their interest.

Can I keep pets in my hostel room? 
No, pets are not permitted under NUS Housing Guidelines.

What are the food options available?
We have 1 food court and 1 cafeteria offering food options such as Chinese, Korean, Western food and more... some say we have the best Mala in NUS! There are also 2 Halal certified vending machines dispensing Halal meals: Hotbakes and Shake Salad.

Is there any convenience store nearby?
My Village is situated just within walking distance from the hostel, and it features Singapore's first A.I. unmanned convenience store!

Imagine shopping for your daily necessities without having to wait for long queues or squeeze with the crowd 24/7 anytime and any day. Powered by A.I. technology, simply grab what you want and just walk out to complete your payment within seconds!

Can I use a portable air-con in my room?
Please submit an application request to PGP Housing Services if you wish to use a portable air-con in your room. You are strongly advised to only purchase your portable air-con upon approval granted by PGP Housing Services.

To apply for a permit for portable air-con usage, please click here.

Warning: If you do not have an authorized permit for portable air-con, you will be in breach of the Housing Agreement and will be issued with 6 demerit points.

Where can I find more information?
For our latest updates, please visit our social media websites: