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Maintenance, Housekeeping and WiFi matters

1. Reporting of non-urgent Maintenance issues

Residents may report non-urgent or routine Housekeeping or Maintenance matters via the online Housing management system (click here). This will allow for the quickest response to service requests.

2. Reporting of urgent Maintenance issues

For emergency or urgent Maintenance matters (e.g. water pipe burst, black out, door battery failure), please call 6516 1212 (choose option “1”).

3. WiFi issues

For inquiries, feedback, and information related to WiFi connectivity, please install NUS Housing WiFi Buddy app on your mobile device. Alternatively, you may contact the NUS WiFi hotline at 6914 0760 or email

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