Managing Difficult Conversations in the Workplace

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When working closely with others in the workplace, we often face tricky situations on a range of topics: negotiating better conditions, persuading a manager of the worth of a project, or delivering tough news to a team member.

Learning to navigate these difficult conversations skilfully will not only help you establish your credibility with others, but also help you develop meaningful relationships.

In this workshop, you will learn about:

  1. Adopting the right mindset and building confidence to handle difficult conversations
  2. Anchoring the North Star: Using powerful outcome framing to find common goals 
  3. Useful strategies to tackle such conversations
  4. Tactics for engaging the brain during stressful conversations

Meet Our Guest Speaker

Ruchika Koul Ruchika Koul
Metis Talent Management
Founder
Ruchika is passionate about developing programs that create synergistic success - through the alignment of people’s potential with business strategy. With her previous experiences spanning consulting and corporate roles in Human Resources and Business Development, Ruchika brings an understanding of business and its cross functional interfaces in her program design and coaching conversations.

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Career Workshops

Date: Tuesday, 1 June 2021

Event Time: 3pm – 5pm

Industries: Transport, Maritime and Aerospace

Faculties: Faculty of Arts and Social Sciences, NUS Business School, School of Computing, School of Design and Environment, Faculty of Engineering, Faculty of Law, Faculty of Science

Target Audience: Penultimate and Graduating Students

Register