What does the future of hospitality look like when spaces think, systems learn, and experiences adapt in real time?
Join leading voices from design, AI, and innovation as they unpack how generative AI, spatial intelligence, and smart technologies are transforming guest experiences across hotels, airports, attractions, and beyond. From hyper-personalization and seamless journeys to predictive operations and intelligent environments, discover how the industry is redefining what it means to be truly guest-centric.
Be part of this dynamic conversation on how to harness cutting-edge technology while preserving the human touch—because the future of hospitality isn’t just smart, it’s meaningful, intuitive, and trusted.
As hospitality evolves beyond traditional settings into airports, attractions, healthcare, and wellness environments, the convergence of intelligent technologies—particularly generative AI, spatial computing, and data-driven systems—is transforming how experiences are designed, delivered, and optimised.
This panel brings together leaders across experience design, AI-enabled guest engagement, spatial intelligence, and human-centred innovation to explore how organisations can harness these technologies to create environments that are not only efficient and adaptive, but also human-centred, intuitive, meaningful, and trusted. The discussion will examine how to balance personalisation, operational performance, and responsible AI adoption, while ensuring that technology enhances—rather than detracts from—the guest experience.
ScheduleDate: 12 May 2026, Tuesday
Time: 6:00 PM - 8:00 PM (GMT +8:00) (Singapore)
Location: 32 Carpenter Street, 059911