Scholarbank@NUS will be migrating to a new system by Q4 2024. Starting from 1 Oct 2024, a content freeze will be in place, during which no deposits or changes to records will be allowed until the new system is live. We apologise for the inconvenience this may cause. For any enquiries, please email scholarbank@nus.edu.sg

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Important note:

With effect from 1 Jan 2024, a card/eWallet processing fee of 1% will be applied to all payments made using Visa, MasterCard, Amex, or Alipay. No processing fee is charged for using PayNow QR and Convera in NUSFastPay.

Convera is not available for library fees payment at the moment.

 

Fines are levied on overdue library items based on the rates here. For detailed information, please check here. Payments can be made via the following online channels:

NUS Students

NUS Staff & External Members

NUS FastPay
Library Online Payment System
Library Online Payment System

 

If the item you borrowed from any of the NUS Libraries is lost or misplaced,  please report to us immediately to avoid incurring extra fines. A grace period of one month will be given to search for the item, during which, no charges will be incurred.

 

After the 1-month period and if the item is still not found, the charges are calculated as follows:

  • Replacement cost of the item
  • $25 processing charge per item; $50 for RBR or out-of-print items. 
  • If the item was reported lost after the due date, you will also need to pay overdue fines

 

If the item is found and returned to the library, no fines will be incurred if it was not overdue. However, if it was overdue, fines will be calculated after the grace period to the date it was returned to the library.

 


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