Currently, complimentary issuance of electronic transcript (if applicable to the programme) will be sent together with the electronic scroll to graduates’ lifelong email account upon completion of their degree/diploma programme.  You will receive the electronic transcript in OpenCert file or Verifiable PDF or both, depending on the type of programme and graduation cohort. 

For graduates who wish to apply for electronic transcript, please refer to the Application portal at “How do I apply for an official transcript” at https://nus.edu.sg/registrar/student-records/transcripts/official-transcripts for application details.

Please click here for more information on the types of e-transcript issued.

The payments for successful applications are non-refundable. Please ensure you require an official transcript before you apply. Alternatively, current students can generate unofficial transcript, without any charge, from myEduRec.

Please read the following before you apply:

• Courses and grades of the current semester can only be reflected on the transcripts from the 11th calendar day after the day of results release. Do not apply for official transcript prior to result release or immediately after result release if you need the current semester result to be reflected in the transcript.
• No Transcript can be generated if there is a “Hold” on your record. You can log in to myEduRec to check for any “Hold(s)” and contact the relevant Office to work out the necessary rectification before you apply for official transcript.
• For all Semester 2 graduating students (i.e. you have completed all graduation requirements and will be conferred your degree on 30 June), no official transcripts will be issued from 21 to 30 June as the system is closed for graduation processing.
• A complimentary copy of the official transcript will be issued to graduates after successful conferment of their undergraduate degree or higher degree or graduate diploma programmes. It is not necessary to apply for one unless you require additional copy. 

To prove your graduating status during this period, you may generate the following documents from myEduRec:
• Student Status Letters
• Unofficial Transcript

The payments for successful applications are non-refundable. Please ensure you require an official transcript before you apply.

Application Portals:

• For current students, please login to myEduRec > Academics > Transcripts > Apply Official Transcripts.
• For alumni and others, please click here.
  

Normal Request

The processing time is as follows:

* For multiple degree programmes conferred at the same time, please indicate DDP or CDP for the respective programmes in the same degree row

**For degree conferred prior to 2009 or the request includes other requirements such as completion of form to be sent with the application, it will take additional time to process.

Mailing

• Mailing to local address is sent by local courier company and is charged at $14 (including GST) per mailing address.
• Mailing to overseas address is sent by Fedex. The rate varies according to the country indicated in the application.

Mode of Payment

Payment for transcript application can only be made online and cash payment will not be accepted.

The online application system accepts VISA, MASTER, AMEX, AliPay and PayNow.

To check the status of your application,

• Current Students: please login to myEduRec > Academics > Transcripts > Check Application Status
• Alumni and Others: please click here > check status (enter your Invoice/Receipt No./Application ID and Date of Birth)

Upon successful payment, you will see an invoice/receipt. The same receipt will also be emailed to you.  Please note that the payment status will only be reflected in the application portals after 30 minutes.

Your request will only be processed when you have submitted via the online application portal and the payment is successful. 

1. By Email
   
   You may request for the electronic transcript to be sent to an email address or multiple email addresses (charges apply).


2. In Person/By Proxy

   You may collect your transcripts personally, or authorize a proxy to collect on your behalf:

   Office of the University Registrar – University Hall, Lee Kong Chian wing, level 4 (From 20 January 2025 onwards)
   You will receive the appointment booking link via email when your official transcript is ready for collection. Please book an appointment before going to the location.

   Proof(s) of identity, i.e. Student ID or NRIC or Passport, is required for collection.

   If you are authorizing a proxy to collect the transcript(s) on your behalf, please indicate so when you make an appointment for collection. You will receive an email notification when you submit the form.  Forward the email and a copy of your NRIC/Passport to your proxy to present for verification during the collection. Your proxy should also bring along his/her own NRIC /Passport for identification.
   
   NOTE: Uncollected hardcopy transcripts will be confidentially disposed 2 months from the date of collection. You will need to submit a new application (charges apply) if you still require a copy.


3. By Courier

   You may also request for the transcript(s) to be sent to you, or directly to an institution, by courier at a charge.  However, the University would not be responsible should the transcript be lost or irreversibly damaged in the mail. Please ensure someone is available to receive the item when it is delivered.  For local courier service, one more attempt will be made if the first delivery attempt fails.  When 2 delivery attempts fail, the item will be returned to the sender, i.e Office of the University Registrar (OUR).
   
   Requestor has to arrange for self-collection at OUR within two month from the sent date.
   
   Once your request for delivery has been submitted, the payment made is non-refundable. This includes non-collection of the hardcopy transcript within 2-month period from the date of collection/delivery.  

   
   Courier Fees and Estimated Delivery Time

   The following courier charges are based on flat rate for documents <0.5kg, inclusive of prevailing surcharges.

   Country/ Region	Cost (GST included)	Estimated Delivery Time (days)
   	Local Courier Service
   Singapore	S$14.00	3-5
   	International Courier Service by FedEx
   Malaysia (including Sabah and Sarawak)	S$17.95	3-5
   Hong Kong, Indonesia, South Korea, Macau, Philippines, Taiwan, Thailand, Vietnam	S$29.80	3-5
   Australia, China, New Zealand	S$38.10	3-5
   India	S$51.65	3-5
   Bangladesh, Sri Lanka	#Ranges from S$51.00 to S$98.00	3-5
   Canada, United States of America		3-5
   Europe (including United Kingdom)		3-5
   Middle East		3-5
   Mauritius		3-5

   Notes:
   • The Price is subject to change without prior notice. Exact cost(s) will be reflected in the application system.
   • The delivery time for international courier is an estimate provided by FedEx. Please contact FedEx should you have any queries.
   • Items may be subjected to customs inspection (which could result in additional time required for delivery).
   • All fees will be rounded up or down to the nearest 5 cents.

The following programmes are not issued any transcripts:

• Master of Medicine
• Master of Dental Surgery
• Graduate Diploma in Dental Implantology
• Graduate Diploma in Family Medicine
• Graduate Diploma in Family Practice Dermatology
• Graduate Diploma in Geriatric Medicine
• Graduate Diploma in Occupational Medicine

Please check with your faculty/school if you need further clarification.

For information on the Transcript Grade Legend, please click here.

For enquiries pertaining to Degree Scrolls and Academic Transcripts, please drop us a message via Our Contacts ‘Enquiry Form’. Queries are typically responded to within 3 working days though an additional day may be required during peak periods.

For information regarding Degree Verification, please click here.