Official Transcripts

Official transcripts are prepared by Office of the University Registrar and have the University seal imprinted on them. These transcripts are typically accepted for any official transactions such as proof of degree(s), or applications for admissions to academic programmes or employment.

The degree title(s) and conferment date(s) will be reflected on the transcripts only when a student has been officially conferred.

You will receive a complimentary copy of the Official Transcript upon graduation.

The payments for successful applications are non-refundable. Please ensure you require an official transcript before you apply. Alternatively, current students can generate unofficial transcript, without any charge, from myEduRec.

Please read the following before you apply:
  • Do not apply for official transcript prior to result release or immediate after result release if you need the current semester result to be reflected in the transcript. Courses and grades of the current semester can only be reflected on the transcripts from the 11th calendar day after the day of results release.
  • No Transcript can be generated if there is a “Hold” on your record.  You can log in to myEduRec to check for any “Hold(s)” and contact the relevant Office to work out the necessary rectification before you apply for official transcript.
  • For all Semester 2 graduating students (i.e. you have completed all graduation requirements and will be conferred your degree on 30 June), no official transcripts will be issued from 21 to 30 June as the system is closed for graduation processing.

To prove your graduating status during this period, you may generate the following documents from myEduRec: Application Portals:
  • For current students, please login to myEduRec > Academics > Transcripts > Apply Official Transcripts.
  • For alumni and others, please click here

Upon successful payment, you will see an invoice/receipt. The same receipt will also be emailed to you.  Please note that the payment status will only be reflected in the application portals after 30 minutes.

To check the status of your application,

  • Current Students: please login to myEduRec > Academics > Transcripts > Check Application Status
  • Alumni and Others: please click here > check status (enter your Invoice/Receipt No./Application ID and Date of Birth)
Please note that the payment status will only be reflected in the application portals after 30 minutes.

The following programmes are not issued any transcripts:

  • Master of Medicine
  • Master of Dental Surgery
  • Graduate Diploma in Dental Implantology
  • Graduate Diploma in Family Medicine
  • Graduate Diploma in Family Practice Dermatology
  • Graduate Diploma in Geriatric Medicine
  • Graduate Diploma in Occupational Medicine
Please check with your faculty/school if you need further clarification.

Normal Request

Each copy of the hardcopy transcript is chargeable at S$5.00 (subject to prevailing GST rate), excluding courier charges.

The online application system accepts VISA, MASTER, AMEX, AliPay and PayNow. If you do not have these, you may walk-in to Student Services Center (SSC) at Kent Ridge for on-the-spot printing. Please note that a service fee for walk-in requests applies.

The processing time is as follows:

Degree Programme Processing Time
For all degrees conferred prior to 2000 5 working days *
For all degrees conferred/awarded from 2000 onwards, and all current students 4 working days *
Notes:
  • An additional 2 working days is required during the following peak periods:
    • 2 weeks before the start of, and during each examination period
    • 2 weeks before the start of, during, and 2 weeks after the end of Commencement
Please refer to the NUS Academic Calendar for more information on the examination and commencement periods.

Urgent/Walk-in Request 

On-the-spot printing is available at Student Service Centre (SSC) at Kent Ridge for the following groups of students only:

  • Current NUS students
  • Bachelor degrees (those conferred from 2009 onwards)
  • Higher degrees/Graduate Diplomas (those conferred/awarded from 2006 onwards)

For walk-in requests, there will be a service fee of $5.00 (subject to prevailing GST rate) on top of the transcript charge of $5.00 per copy (subject to prevailing GST rate).  Please note that SSC accepts NETS and PayLah! only.

Please click here for SSC’s operating hours.


  • In Person/By Proxy

    You may collect your transcripts personally, or authorize a proxy to collect on your behalf from:

    Student Service Centre (SSC) at Kent Ridge Campus
    Please click here for SSC’s address, contact number and operating hours.

    Proof(s) of identity, i.e. NRIC or Passport, is required for collection.

    Please click here if you are authorizing a proxy to collect the transcript(s) on your behalf.  You will receive an email notification when you submit the form.  Forward the email and a copy of your NRIC/Passport to your proxy to present for verification during the collection. Your proxy should also bring along his/her own NRIC /Passport for identification. 
  • NOTE: Uncollected transcripts at the Student Service Centre will be destroyed 3 months from the date of application and you will need to make a new application (charges apply).

  • By Courier

    You may also request for the transcript(s) to be sent to you, or directly to an institution, by courier at a charge. However, the University would not be responsible should the transcript be lost or irreversibly damaged in the mail. Please note that once your request for delivery via courier has been submitted, the payment made is non-refundable. Your request will only be processed when the payment is successful.

    Courier Fees and Estimated Delivery Time

    The following courier charges are based on flat rate for documents <0.5kg, inclusive of prevailing surcharges.

    Country/ Region Cost
    (GST included)
    Estimated Delivery Time (days)

    Local Courier Service
    Singapore S$14.00 3-5

    International Courier Service by FedEx
    Malaysia (including Sabah and Sarawak) S$17.95 3-5
    Hong Kong, Indonesia, South Korea, Macau, Philippines, Taiwan, Thailand, Vietnam S$29.80 3-5
    Australia, China, New Zealand S$38.10 3-5
    India S$51.65 3-5
    Bangladesh, Sri Lanka #Ranges from S$51.00 to S$98.00 3-5
    Canada, United States of America 3-5
    Europe (including United Kingdom) 3-5
    Middle East 3-5
    Mauritius   3-5
    Notes:
    • #Exact cost(s) will be reflected in the application system.
    • The delivery time for international courier is an estimate provided by FedEx. Please contact FedEx should you have any queries.
    • Items may be subjected to customs inspection (which may result in additional time required for delivery).
    • All fees will be rounded up or down to the nearest 5 cents.

Currently, verifiable e-transcript is issued to graduates only.

It will be made available for application at a later date.

Please click here for more information.

 

For information on the Transcript Grade Legend, please click here.

For enquiries pertaining to Degree Scrolls and Academic Transcripts, please first refer to the Ask Student Service portal. If your questions are not covered in the portal, please drop us a message via Our Contacts ‘Enquiry Form’. Queries are typically responded to within 3 working days though an additional day may be required during peak periods.

For information regarding Degree Verification, please click here.