Administrative Matters

You are required to submit a photograph for official records and printing of your NUS Student Card as part of the check-in and onboarding process. The NUS Student Card identifies you as an NUS student and can be used to access general facilities on NUS premises.

Please submit a photograph that meets the requirements.

  • Dimension: 340 pixels in width by 453 pixels in height
  • Aspect Ratio: 0.75
  • File Format: JPEG or JPG, in RGB format
  • File Size: less than 2 MB
  • Coloured photograph taken within the last three months against a plain white background.
  • Taken full frontal view of face with upper shoulders visible (and up to the shoulders only). Religious headgear or fringe must not cover the facial features.
  • Taken with even lighting and without shadows on the face or background.
Onboarding, previously known as Registration (Part One) and Registration (Part Two), is the formal process that marks the beginning of a student’s enrolment and integration into the NUS community..

Incoming students will be able to access the Onboarding portal to complete the onboarding process after receiving an email invitation for registration. The emails will be sent progressively by the Office of the University Registrar (OUR). Students are to regularly check their mailbox, including the spam folder.

As part of the Onboarding process, admitted students will be required to complete a series of steps, including but not limited to the following:

Check-In
  • Agree to abide by the NUS Terms & Conditions which form the Acceptance Record
  • Obtain NUS ID and password where applicable
  • Submit a photo for official records and identity verification

  • Onboarding
  • Verify their academic information
  • Update their personal particulars
  • Complete Risk Acknowledgment and Consent and other declarations
  • Payment of fees (for Non-Graduating student only)

  • Upon the completion of the onboarding process, your student status will be ‘Active’ in NUS records.

    STUDENT CARD ISSUANCE

    Undergraduate Students
    For undergraduate students enrolling in full-time programmes, you will receive your NUS Student Card, which will be activated by the Office of the University Registrar. 

    The NUS Student Card will be delivered by post to your residence if you meet all of the following requirements:

    • Is a Singapore Citizen or Permanent Resident
    • Have a valid Singapore mailing address declared at the point of admissions application

    If you do not meet the above requirements, you will be informed by email on the collection of your Student Card.

    Note: For students enrolling in the Bachelor of Technology (BTech), Bachelor of Information Technology (BIT), Bachelor of Music and Bachelor of Science (Nursing Practice) programmes, please refer to the instructions provided to you by your administrators.

    Graduate Coursework and Graduate Research Students
    Please refer to the instructions provided by your respective programme administrators.

    Non-Graduating Students
    You will be notified by email regarding the collection of your Student Card. Please refer to the instructions in the relevant Registration Guide


    Students should note that any application for withdrawal made after NUS Instructional Week 2 will incur the semester fees.

    Should a new incoming student wish to withdraw from the University during the registration period, please refer to the instructions in the table below:

     

    Onboarding Completion Status Academic Career Academic Programme Instructions
    Not completed Undergraduate All (Except Btech, BIT, Music, BSc (Nur)) Fill out the Withdrawal Form (Pre-Onboarding) – Undergraduate Students here.
    Btech, BIT, Music, BSc (Nur) Refer to the instructions provided by your administrators.
    Non-Graduating All Submit an enquiry using the “Ask a Question” feature in the FAQ Portal here.
    Select Admissions > Non-Graduating Admissions
    Graduate - Refer to the instructions provided by your administrators.
    Duke-NUS -
    Continuing & Professional Education -
    Completed Undergraduate All Submit your Application for Withdrawal via the online Withdrawal System in Education Records System (EduRec). You may refer to the Withdrawal System User Guide here.
    Non-Graduating All (Except iBLOC and H3) Submit your Application for Withdrawal via the online Withdrawal System in Education Records System (EduRec). You may refer to the Withdrawal System User Guide here.
    iBLOC and H3 Submit an enquiry using the “Ask a Question” feature in the FAQ Portal here.
    Select Admissions > Non-Graduating Admissions
    Graduate - Submit your Application for Withdrawal via the online Withdrawal System in Education Records System (EduRec). You may refer to the Withdrawal System User Guide here.
    Duke-NUS - Refer to the instructions provided by your administrators.
    Continuing & Professional Education -

    As an admission condition, all incoming students (excluding non-graduating students and continuing & professional education students) are required to undergo a medical examination. The University reserves the right to refuse admission should you decide to decline this process.

    You may complete the medical examination 
    (i) at the University Health Centre (UHC);
    (ii) with a private registered health physician either in Singapore; or
    (iii) in your home country.

    If you have chosen to undergo the medical examination with a private physician, please submit the completed Medical Examination Form and chest X-ray report in PDF, and email to preadm_med@nus.edu.sg before the stipulated deadline. All reports must be completed in English.

    Please check the UHC website for more information.

    CAUTION: If you do not complete the Medical Examination by the deadline stipulated by UHC, a Negative Service Indicator (NSI) will be checked against you. As a consequence, you may be locked out of access to certain key student services, including examination results, transcripts, etc.

    NO. STUDENT CATEGORY REMARKS
    1. Full-Time International Students Must hold a valid Student's Pass (STP) issued by the Immigration & Checkpoints Authority (ICA) of Singapore for their studies at NUS.
    2. Part-Time International Students Not eligible to apply for Student's Pass and should hold a valid Long-Term Pass such as Work Pass to stay in Singapore.
    3. Holders of valid Long-Term Visit Pass, Dependant's Pass (DP) and Immigration Exemption Order (IEO) Not required to obtain a Student’s Pass or Letter of Consent to pursue full-time, non-religious related studies in Singapore.

    If the existing pass expires or is cancelled during the duration of your studies, you will need to apply for a Student's Pass to continue your studies at NUS.
    For more information, please refer to ICA’s website: https://www.ica.gov.sg/reside/STP/apply

     

    1. Registration for a Student's Pass

    Before submitting your application, NUS will register you through ICA’s Student's Pass Online Application and Registration (SOLAR) system with the following information:
    • Your name, date of birth, gender and nationality (as appearing in your travel document)
    • Course details, course commencement and course end dates
    • SOLAR application reference number

    2. Submission of eForm 16

    Once NUS has successfully registered your information, you may login to SOLAR to submit eForm 16. You must have the following information ready before logging into SOLAR:
    • A registration acknowledgement notice with the login information provided by NUS.
    • A Singapore address and contact details, if you have at time of application. Otherwise, you may leave it blank.
    • Your email address.
    • NRIC/FIN if your parents are Singaporean Citizens, Permanent Residents or foreigners working or residing in Singapore.  Otherwise, select “None of the above” to proceed.
    • One recent passport-sized colour digital photograph that meets the requirements outlined on ICA’s website.
    • A scanned copy of your travel document/passport biodata page

    Upon submission of eForm 16, a non-refundable processing fee is payable. Failing which, the application will not be processed.

    3. Entering Singapore

    IPA Letter
    If your application is successful, ICA will issue you an In-Principle Approval (IPA) letter. Click on the “Print Outcome Letter” button in ICA’s SOLAR system to generate the In-Principle Approval (IPA) letter.  Alternatively, you can use keyboard shortcuts “Ctrl + P” or “⌘ + P” to print the letter.

    For international students from visa-required countries to Singapore, please present this printed copy of your IPA letter together with a valid passport to the Duty Officer at the Immigration Checkpoint upon arrival in Singapore, as it will serve as a single-entry visa.

    The IPA letter is NOT the Student’s Pass. You are required to attend an additional in-person session after your arrival in Singapore to complete your formalities with ICA in order to have the Student’s Pass issued.

    SG Arrival Card
    All travellers to Singapore are required to complete the SG Arrival Card prior to arrival which involves declaration of your health status and recent travel history, as well as personal particulars and contact details. This is to be completed via the SG Arrival Card (SGAC) e-Service within three (3) days (including the day of arrival) before arriving in Singapore. 

    For more information regarding Singapore's entry requirements, please refer to ICA's website here.

    Short-term Visit Pass (e-Pass)
    After clearing immigration in Singapore, an electronic Short-term Visit Pass (e-Pass) will be issued to all foreign visitors through email in replacement of inked endorsement stamps on the passport.

    The e-Pass will contain your Disembarkation/Embarkation (D/E) number, the maximum number of day(s) of stay and the last day of stay allowed in Singapore. 

    For more information, please refer to the ICA’s website: https://www.ica.gov.sg/enter-transit-depart/at-our-checkpoints/for-travellers/retrieval-of-electronic-visit-pass

    4. Completion of Formalities and Issuance of Digital Student’s Pass

    This is to take place after your arrival in Singapore.

    You will need to navigate to ICA’s SOLAR System > View Application Status to view the status of your STP application.

    Complete the following steps:
    1. Step 1: Upload completed documents including ICA’s Medical Examination Report and Terms & Conditions Form
    2. Step 2: After ICA approves the uploaded documents, make payment for the issuance fee and multiple-journey fee (if applicable)
    3. Once Step 1 and 2 are completed, you will need to make an e-appointment to complete your Student’s Pass formalities (i.e. Step 3) at ICA Building. For Semester 1 and 2 main intakes, completion of formalities will be done on campus during ICA’s Offsite Enrolment (OSE) sessions organized by the University. You will be notified of this in your IPA letter. An email notification from the University with details about appointment booking will also be sent to your NUS Email.

    Please refer to the respective Registration Guides (or information leaflet sent by the respective NUS admission departments) on the dates and details of ICA's Offsite Enrolment at NUS.

    You will receive your digital Student’s Pass within 7 working days after completing the formalities. For more information on issuance of digital Student’s Pass, please refer to ICA’s website: https://www.ica.gov.sg/reside/STP/collect

    IMPORTANT NOTES:

    You will need to complete the Student's Pass formalities before your IPA letter* or the validity of the e-Pass expires, whichever is earlier. If you are in Singapore and your scheduled appointment date is beyond the validity of e-Pass, please apply for aShort-Term Visit Pass (STVP) extension via ICA e-service.

    When filing for an extension of the STVP, please fill up the Reason for extension section with the following:
    • NUS student awaiting completion of Student’s Pass formalities
    • Provide your SOLAR Application number and Foreigner Identification Number (FIN)
    Students are required to obtain a valid Student's Pass by the stipulated deadline. Failure to do so will result in a warning, followed by dismissal from NUS if the warning is not heeded within 7 days. The Student's Pass application will also be cancelled.

    Overstaying without a valid immigration pass is a punishable offence under the Immigration Act. Failure to comply may result in a composition fine or prosecution in Court. Students must ensure that they hold a valid pass at all times in Singapore to avoid being charged for overstaying.

    For full-time international students, please note that you will be deemed to be residing illegally in Singapore if you do not have a valid Student’s Pass.

    * If your IPA is expiring or has expired before you can complete the formalities, submit re-application for your Student’s Pass:
    1. Undergraduate Students: Submit your request here
    2. Graduate Research Students: Complete this form and email to GradEnquiry@nus.edu.sg
    3. Graduate Coursework Students: Complete this form and email to your respective Faculty/School Dean’s Office for assistance

    Note: You may write to ICA at ICA_STP1@ica.gov.sg to request for refund of processing and issuance fees, subject to review on a case-by-case basis.