Our Contacts

Category of Enquiry Mode of Enquiry

All Academic Administration & Records matters, excluding CourseReg, DYOC Group and Undergraduate Registration, and including:

  • Non-Graduating Admissions

  • Administrative Services
    (Credit Transfers / APCs, Leave of Absence (LOA), Withdrawal from University, NUS Student Card Replacement, Update of Personal Data, Other Undergraduate / Graduate / Non-Graduating Student Enquiries)
  • Examinations
    (Access Arrangements, General Information, Results Review, Satisfactory / Unsatisfactory (S/U) Option, Special Consideration)
  • Graduation & Commencement

  • Academic Records
    (Certification Letters (for NUS Alumni) / Student Status Letters, Degree Scrolls, Degree Verification, Transcripts)
Search FAQs and submit enquiries (under Ask A Question) at https://faq.nus.edu.sg/
CourseReg – Course Registration Refer to https://www.nus.edu.sg/coursereg/contactus.html
DYOC Group – Design Your Own Course – Group  Submit email to pvobox31@nus.edu.sg
Undergraduate Registration – Registration Matters for Incoming Undergraduate Students Search FAQs and submit enquiries (under Ask A Question) at https://faq.nus.edu.sg/

phone-call  Tel: 6516 1777

clock  Operating hours (Singapore time):
      Monday to Thursday: 8.30am to 6pm
      Friday: 8.30am to 5.30pm

location-arrow  Address: 21 Lower Kent Ridge Road, Lee Kong Chian Wing, #UHL-04-01, Singapore 119077

Collection of transcripts and student status letters will be carried out at the Office of the University Registrar. You will receive an email notification on the collection details and an appointment booking link when it is ready for collection.

Please make an appointment here before coming to the location if you require other services below:

  • Collection of lost student card
  • Certification of NUS degree and transcript

For any other enquiries, please refer to the online enquiry to submit your request or call the contact number for assistance.