Our Contacts

If you require selected over-the-counter services, you can drop by Student Service Centre (SSC), Office of Student Affairs.

The counter services include on-the-spot printing of transcripts and student status letters and certification of NUS documents.

SSC’s address and operating hours are available here.

Common

While we strive to respond as soon as possible, we seek your understanding to allow up to 3 working days for a response; and an additional working day during peak periods.

Note: Please contact the College/Faculty/School/Institute/Department directly for enquiries on Short Courses and Continuing & Professional Education programmes (e.g. L3, professional, executive and graduate certificate).

For NUS student/alumni, please indicate your NUS Student email e.g. e1234567@nus.edu.sg or e1234567@u.nus.edu
Note: Please ensure the email address is correct as response to your enquiry will be sent to the email address provided.

Form 1,2,3

Please note that Design-Your-Own-Course (DYOC) is only for Undergraduate (UG) students. UG students from the following College/Faculty/School are excluded from reading DYOC: Medicine, Dentistry, Law, Yale-NUS & SCALE.
Please refer to this link for the Frequently Asked Questions on the DYOC Scheme (Answers by Service >> Student Matters >> DYOC).

For Satisfactory/Unsatisfactory (S/U) matters, please visit the S/U homepage at the Student Portal.
For enquiry on Special Consideration (SC) matters, please contact your Home Faculty Administrators listed here.

We do not accept any fee-paying visiting coursework students. For enquiries regarding on-campus housing, please refer to Office of Student Affairs page at https://nus.edu.sg/osa/student-services/hosteladmission/non graduating/application-guide. Their contact information is at https://nus.edu.sg/osa/contact.

Please reach out to the relevant offices if your enquiry is related to the following matters:

a.Admission-related matters – Please send your enquiry to the Office of Admissions via https://www.askadmissions.nus.edu.sg/.
b.Course Registration – Please refer to the contact list here and contact the relevant department.
c.Hostel-related matters – Please refer to Office of Student Affairs page at https://nus.edu.sg/osa/student-services/hostel-admission/undergraduate. Their contact information is at https://nus.edu.sg/osa/contact.
d.Pre-Admission Medical Examination – Please write to uhc_health@nus.edu.sg.
e.Tuition Grant –  Please send your enquiry to the Office of Financial Aids via https://www.askadmissions.nus.edu.sg/.

Form 4

E.g. A1234567B for current student / student completed Registration (Part One) / Alumni

Form 5

E.g. A1234567B for current student / student completed Registration (Part One) / Alumni

Form 7

E.g. 12345678 or N000012345 for Non-Graduating Applicant

Form 8

Have you reported a card loss via the Lost Card Management System?*

Have you made payment for a replacement card?*

E.g. Sem1/Sem2/Special Term, AYXXXX/XX

Form 10

2000 characters limit

Note: Please ensure that the information you have entered in this form is accurate to avoid any delay in processing your enquiry.

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